To make your life a little easier, we've compiled answers to some of the most "Frequently Asked Questions" or FAQ's. Simply click on a question to jump to its answer.
Will you please send me a catalog? Can I order products from the Little Kids website?
Do I have to use Little Kids bubbles with these products?
I lost the instructions for my SpongeBob SquarePants Sno-Cone Maker, how can I get another copy?
How do I clean my Little Kids products?
Are Little Kids products safe for my child?
| Don't See Your Question Here?
If your question is not answered here, feel free to contact us. We would be glad to help. Or, if you would prefer to contact us by phone, please call: 1-800-LIL-KIDS (1-800-545-5437). (8:30 a.m. – 5:00 p.m. E.S.T.) Or, write to us at: Little Kids, Inc. 225 Chapman Street, Suite 202 Providence, RI 02905 Attn: Consumer Services |
Will you please send me a catalog? Can I order products from the Little Kids website?
If you are a consumer, sorry, but we cannot send you a catalog. We do not sell directly to consumers; our sales materials are only available to retail store buyers. However, you can view our complete product line on this website. Check out our Products section to learn more about our products. Then, use our Stores section to find a retailer near you that carries Little Kids toys.
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I'm having trouble opening my No-Spill Big Bubble Bucket. Please tell me how to open the Bucket more easily.
To minimize the spills that can occur when children drop or knock over the container during active play, it’s necessary that the fit of the top to the bottom be very tight. Here’s a tip to open the bucket: Place the handle in the down position. Hold the base securely with one hand and, with the other hand press up on each tab located on the rim of the top of the bucket, working around the top in a circular motion until the connection at each tab is separated.
To close the No-Spill Big Bubble Bucket, place the handle in the down position and place the top of the bucket over the bottom, being sure to align the two bumps on the top over each handle post. Press down until a "pop" sound is heard. [back to top]
Do I have to use Little Kids bubbles with these products?
While we think Little Kids No Stain, No Dye, Non Toxic Bubble Liquid makes the best bubbles, you can use bubble solution from any other manufacturer with any Little Kids bubble toy and it will work very well.
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I have an idea for a new toy. Does Little Kids accept submissions of ideas or inventions? How can I present my idea or invention to Little Kids?
Little Kids receives many inquiries regarding new product ideas and inventions, but we do not accept any unsolicited submissions. We have found it necessary to adopt this policy because we rely on our employees and affiliated inventors to supply our new product ideas. Some companies in our industry have had claims made against them by people who allege that the company used an idea, even though the company had received only the most general of concepts. Since the employees of Little Kids are constantly working on a number of ideas in many areas, we cannot accept outside submissions, or the risks associated with these submissions.
If you do send anything to us, you agree that any idea, invention or other submission in that material you send to Little Kids is in the public domain, is not confidential and is sent by you for use by Little Kids without payment or compensation to you.
Some inventors use brokers to market their ideas. A broker introduces toy ideas to the broker's contacts. You may wish to contact a toy broker directly, or through the industry's trade association, Toy Industry Association at www.toy-tia.org and access the FAQ section for more information or call them at 212/675-1141, option 6. Names of toy brokers also may be available in "Playthings" magazine's annual "Who Makes It Directory" issue with additional information available on their website, www.playthings.com. Little Kids does not recommend or endorse any specific broker, and cannot say whether a broker is suitable for your circumstances. In addition, using a broker does not assure that Little Kids or any other company will review your idea or accept your submission.
We thank you for your interest in our company, and wish you success with your ideas and inventions. [back to top]
I lost the instructions for my SpongeBob SquarePants Sno-Cone Maker, how can I get another copy?
Click here to access a copy of the SpongeBob Sno-Cone Maker instruction sheet.
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How do I clean my Little Kids products?
All bubble toys work best when the toy and bubble liquid are free of contaminants. Hand wash the toy in warm soapy water and rinse thoroughly. Smaller items may be placed in the top rack of most dishwashers, away from the heating element.
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Are Little Kids products safe for my child?
Of course! We test all of our products extensively and each one meets the highest safety standards, including those of the ASTM (American Society for Testing and Materials) and the CPSC (Consumer Product Safety Commission). All of our products are manufactured to strict specifications and are built for safety and durability.
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Still have a question? Have comments about our products or our website?
We'd love to hear from you. Click here to contact us.
Or, if you would prefer to contact us by phone, please call:
1-800-LIL-KIDS (1-800-545-5437).
(8:30 a.m. - 5:00 p.m. E.S.T.)
Or, write to us at:
225 Chapman Street, Suite 202
Providence, RI 02905
Providence, RI 02903
Attn: Consumer Services
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